exellor - oracle managed services
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About | About |
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The four pillars on which Exellor was founded are Competence, Experience, Excellence and Reliability. The goal is to provide outstanding sustaining support to Enterprise software customers who have custom software that needs to be supported OR Enterprise software such as Oracle, SAP, Microsoft and Microstrategy. Exellor is based in the California Bay Area and has State of the Art Offshore support centers in Bangalore India. Exellor offers Managed Support Services via Annuity Support Contracts such as Silver, Gold, Platinum, Online DBA support AND also provides Tier 1 and 2 support for customers who have custom applications that need to be supported from a call center. For a detailed list of our offerings, please review our Services page. Exellor’s founder managed the Western United States Premium Support organization at Oracle USA, Inc, for many years and has worked with many C-level executives of Fortune 500 Companies like AMAT, Wells Fargo, SGI, WAMU, Sanmina SCI, Walmart.com etc, and understands the necessity, complexity, challenges of a reliable, competent, flexible and relevant support portfolio to address customer's day-day and long term support needs. While support still remains a crucial component of IT budgets of most of our customers, many of them wish to channel their in-house full-time resources to internal projects and long term plans while letting Exellor handle most routine day-day operational support needs. DBAs, System Administrators, Application Administrators, Project Managers for support, you name it, we have the right support personnel to address all your ad-hoc support needs whether it is to augment/enhance your existing staff or to re-distribute work load among existing staff. Our annuity support packages (Silver, Gold and Platinum and Online DBA Support) offer a range of choices that are flexible and can be catered to companies of all sizes – from SMBs to Fortune 500. At Exellor, we understand your need to maximize your Return on Investment (ROI) from your IT expenditures, without compromising stability, performance and scalability. Our competitive pricing helps achieve greater ROI; our proactive and reactive services help stabilize existing systems and minimize downtime; our on-site/off-site resources deliver the ‘high touch’ support; our annuity packages provide the safety net for all your system needs, so that you – our valued customer can be rest assured that you are not alone anymore – that you are with your trusted partner – Exellor! For more information, visit our Services page for a list of offerings or contact us and provide us your name and contact information and one of our support sales experts will get back to you right away. |